Frequently Asked Questions
I can’t log in to my account.
Please try doing the following actions:
- Try logging in with your social media account
- Disable any browser extensions
- Clear the cache in your browser
- Refresh the page
- Use the incognito/private mode to log in
How do I check for Resumetemplates transactions on my billing statement?
Resumetemplates will appear on your billing statement as one of the following:
- BLD*TemplateResumeBldr
- TemplatesResumeBuilder
- ResumeTemplates.com
How can I cancel my subscription?
The easiest way to cancel your subscription is to call our friendly support team or contact them on chat.
You can also cancel your subscription on your own by going to your account dashboard's “My Plan” section.
What are the accepted payment methods?
Currently, Resumetemplates allows for the following methods of payment:
- Visa
- Mastercard
- Discovery Card
- American Express
- Maestro
How Do I Unpublish My Professional Profile?
If you want to unpublish your professional profile and make it no longer visible, follow these steps:
- Go to Your Account Settings - Navigate to your account settings.
- Find the Unpublish Option - Under the Privacy Settings, locate the option to unpublish your profile.
- Confirm Your Action - Follow the prompts to confirm that you want to unpublish your profile.
Once unpublished, your profile will no longer be publicly accessible. If you need further assistance, please contact our support team.